Yes Bank Soft Collection Calling Ps

Start your next role as a Yes Bank Soft Collection Calling Ps with Direct Source in Bhandup West, Mumbai. The pay goes up to ₹20,000/month. 15 candidates will be hired for this role.

In the employer’s words

Opening For Yes Bank Soft N Easy Collection Calling Processno Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Are Welcome 12Passed/Graduate Shift Timing 9:30 To 6:30 Rotational Shift One Rotational Off Training Paid First Day Salalry No Charges For Joining Bhandup West 10 Minutes Walkable Distance Only Friends Free Dra Training Provided Plus Salary /Certified. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and polite

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.

Job details

• Job location: Bhandup West, Mumbai, Maharashtra
• Job type: Full time
• Work type: Office-based
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 15
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

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