Yes Bank Welcome Calling Process

A new Yes Bank Welcome Calling Process role is open at Direct Source, Airoli West, Mumbai. The pay goes up to ₹24,000/month. Freshers can apply. There are 20 open positions.

Note from the employer

No Target No Presure Easy Selection Only One Round Interview Attractive Salary Need Basic English Fresher & Experience Both Can Apply 12Passed/Graduate Both Can Apply Easily Shift Timing 9:30 To 6:30 Sunday Fixed Off Training Paid First Day Salary No Charges For Joining Free Pickup From Station Easy Selection Hai Friends Grab This Opportunity. Type : Domestic | Languages : Tamil, Malayalam, Telugu, Gujarati, Kannada, Punjabi, Bengali, Hindi, English, Marathi

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Tamil, Malayalam, Telugu, Gujarati, Kannada, Punjabi, Bengali, Hindi, English, Marathi
• A patient, calm under pressure attitude

What the job involves

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹15,000 – ₹24,000 per month.

Position details

• Work location: Airoli West, Mumbai, Maharashtra
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

Interested? Apply now on BetterJobs with your resume — Direct Source reviews applications regularly.