..Yes Banks Soft Calling

Direct Source is looking for a ..Yes Banks Soft Calling to join its team in Airoli, Mumbai. There are 15 open positions. Salary is up to ₹22,000/month. Great for first-time job seekers.

Your responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹15,000 – ₹22,000 per month.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of CRM tools, Complaint handling, Active listening and Typing speed
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 15
• Job type: Full time
• Work mode: Work from office

Apply today and take the next step in your career with Direct Source.