Kotak 811 Calling Process Outbound

Direct Source Thane wants to bring on a Kotak 811 Calling Process Outbound for its Thane West, Mumbai team. The pay goes up to ₹22,000/month. The team is filling 30 vacancies.

Note from the employer

4Opening For Kotak 811 Outbound Banking Sales Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Stationaverage English Communication Required. V3 Quality Min 6 Months Experience On Paper 22,000 Ctc 18,000 In-Hand Without Ctc 21000 In Handshift 9.30 Am To 7Pm . One Rotational Off. Easy Selection. Salary Start From Day One. Salary Date Is 1St Of Every Month Easy Selection Immediate Joining Free Job Direct Company. Type : Domestic, Outbound | Languages : English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

Compensation: ₹15,000 – ₹22,000 per month.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are customer-first and calm under pressure

Your responsibilities

As a Kotak 811 Calling Process Outbound, your work will include:

• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Work mode: On-site
• Working hours: 09:30 am - 7 pm | Monday to Saturday

Ready to start? Upload your resume and apply to Direct Source Thane today.