1 Assist Pure Customer Service Need...

A new 1 Assist Pure Customer Service Need... role is open at Directsource, Thane West, Mumbai. The team is filling 30 vacancies. Great for first-time job seekers. The pay goes up to ₹19,000/month.

Note from the employer

Pure Customer Care Query Solution Fresher'S 16K & Experienced Get 18K Need 12 Pass Candidates......With Graduation We Give More Salary....Also Available Pick & Drop Facilities From Near By Station...!!!. Languages : Gujarati, Malayalam, Tamil, Marathi, Bengali, Kannada, Telugu, Punjabi, Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Gujarati, Malayalam, Tamil, Marathi, Bengali, Kannada, Telugu, Punjabi, Hindi, English
• A customer-first, polite attitude

Pay and perks

You will be paid ₹16,000 – ₹19,000 per month.

Your responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Quick facts

• Location: Thane West, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 30
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.