Bank Customer Service Calling

Looking for a Bank Customer Service Calling role in Airoli, Mumbai? Directsource is hiring now. 30 candidates will be hired for this role. Salary is up to ₹22,000/month.

In the employer’s words

Opening For Bank Customer Service Calling. (Airoli Location ) Hsc And Graduation With Results Fresher Can Apply. Fresher Salary 15000 Experience Gets More Salary In Hand Shift : Shift Timing 9:30 To 6:30 Rotational Off. Average English Required Quality Salary Starts From Day One. Salary Date Is 1St Of Every Month. Pick Drop Facility From Airoli Station. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and patient

Pay and perks

Salary: ₹16,000 – ₹22,000 per month, based on skills and experience.

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Work type: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.