Bpo Telecalling

Start your next role as a Bpo Telecalling with Directsource in Mumbra, Mumbai. The pay goes up to ₹18,000/month. 30 candidates will be hired for this role.

Employer’s description

Opening For Yes Bank Dra Collection Calling Bhandup Location 10 Min From Station Hindi Marathi Fresher Candidate Required ( Dra Training And Certificate Will Be Provided) Fix Shift 9.30 Am To 7 Pm . One Rotational Off. 12Th Pass Max Age 35 Salary 15000 Inhand In Training. 18000 Inhand After Dra Certification Salary Start From Day One. Easy Selection. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and patient

What you get

The salary for this role is ₹18,000 per month.

What you will do

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Job at a glance

• Location: Mumbra, Mumbai, Maharashtra
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: Office-based
• Openings: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.