Call Centre Agent

Directsource is hiring a Call Centre Agent in Malad, Mumbai. There are 20 open positions. The pay goes up to ₹25,000/month. Great for first-time job seekers.

Employer’s description

Opening For India First Insurance Collection Calling Process Malad Locationonly Telugu. Gujarati. Malyalam. English And Hindi Required. Fresher And Experience Both Will Dosalary 14000 To 21000 Inhand Depend On Interview And Experience 10Th And 12Th Pass Day Shift 9.30 Am To 7 Pm . One Rotational Off . Max Age : 36. Easy Selection. Immediate Joining. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Roles and responsibilities

As a Call Centre Agent, your work will include:

• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

You will be paid ₹13,000 – ₹25,000 per month.

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A patient, customer-first attitude

Job at a glance

• Job location: Malad, Mumbai, Maharashtra
• Work mode: Office-based
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 20
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Directsource.