Collection Calling Process

Directsource is hiring a Collection Calling Process in Turbhe, Mumbai. The team is filling 20 vacancies. Salary is up to ₹35,000/month. Great for first-time job seekers.

In the employer’s words

Bpo Call Centre Profile With Good Salary Esay Selection Available. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and customer-first

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Salary

You will be paid ₹15,000 – ₹35,000 per month.

Job at a glance

• Work location: Turbhe, Mumbai, Maharashtra
• Work mode: Work from office
• Openings: 20
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with Directsource.