Collection Executive

Directsource is hiring a Collection Executive in Thane, Mumbai. The pay goes up to ₹21,000/month. There are 30 open positions.

Employer’s description

Opening For Yes Bank Dra Collection Calling Bhandup Location 10 Min From Station Hindi Marathi Fresher Candidate Required ( Dra Training And Certificate Will Be Provided) Fix Shift 9.30 Am To 7 Pm . One Rotational Off. 12Th Pass Max Age 35 Salary 15000 Inhand In Training. 18000 Inhand After Dra Certification Salary Start From Day One. Easy Selection. Type : Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Key responsibilities

Your main tasks will be to:

• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• A calm under pressure, patient attitude

What you get

Compensation: ₹18,000 – ₹21,000 per month.

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Openings: 30
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Directsource.