Customer Service Calling

Directsource has an opening for a Customer Service Calling based in Ghansoli, Mumbai. The team is filling 10 vacancies. The pay goes up to ₹16,000/month.

Note from the employer

(Opening For Customer Service Dtv Process) In Ghansoli Mahape Locationqualification-Hsc Paas Need - Good Comm Required (V3 V4) Fresher Experience Both Can Applysalary- Up To 16000Shift - Rotational Siftweek Off- Rotational Week Off10 Minutes Walking Distance From Ghansoli Stationmax Age-32. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Day-to-day work

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are calm under pressure and polite

Compensation

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Position details

• Work location: Ghansoli, Mumbai, Maharashtra
• Openings: 10
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.