Customer Service Fresher 16K Inhand

Directsource has an opening for a Customer Service Fresher 16K Inhand based in Thane, Mumbai. No experience? You can still apply. There are 30 open positions. You can earn up to ₹18,000/month.

Employer’s description

Opening For *Inbound Customer Service (Agilous)* In Thane Waghle*Average To Good English Communication Required*Hsc Fresher Or Experience Both Can Apply.*Salary 16000-18000*Shift Timing - 7Am To 4Pm 1Pm To 10 Pm.One Rotational Off*Bengali/Kannada/Hindi Candidate Required*. Languages : English

Key responsibilities

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Pay and perks

The salary for this role is ₹16,000 – ₹18,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• You are customer-first and patient

Position details

• Job location: Thane, Mumbai, Maharashtra
• Openings: 30
• Work type: Work from office
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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