Customer Service Fresher 19K Inhand

Directsource is hiring a Customer Service Fresher 19K Inhand in Rabale, Mumbai. The pay goes up to ₹23,000/month. 30 candidates will be hired for this role.

In the employer’s words

*Lic Insurance**Customer Service Process**Graduation Is Mandatory**Freshers Experience Candidates V3 Fresher Salary - General 21300 Ctc 19500 Inhand**Tamil , Bengali , Malayalam Graduate Fresher - 21500 Inhand 23500 Ctc**Day Rotational Shift Girl /S -8Am - 8Pm (9Hr)Boys -24*7 Rotational Shifts Nightshift Allowance 80/- Per Day *Rotation. Languages : Malayalam, Bengali, Tamil, English

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Skills: Bengali, English, Malayalam, Tamil
• Basic English
• Freshers can apply
• Languages: Malayalam, Bengali, Tamil, English
• Someone calm under pressure and polite

Compensation

Salary: ₹19,000 – ₹23,000 per month, based on skills and experience.

Roles and responsibilities

As a Customer Service Fresher 19K Inhand, your work will include:

• Log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

Job at a glance

• Work location: Rabale, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.