Easy Blended Process

Directsource is hiring an Easy Blended Process in Airoli, Mumbai. Salary is up to ₹22,000/month. No experience? You can still apply. 30 candidates will be hired for this role.

Note from the employer

*Opening For Hdfc Ib Blended Pure Inbound Calling Process Pilot Batch (Airol Location)* *Hsc & Graduate Fresher Or Experience Both Can Apply.*Shift Timing : 9.30 To 6.30 & 10 To 7.* *.With Rotational Offfresher Salary 15K In Hand Experience 17K In Hand Ctc 22K.With Pf *19K In Hand 22K Ctc Without Pf* *Average English Required V3. Salary Star. Languages : Marathi, Gujarati, Bengali, Hindi, Kannada, Tamil, Malayalam, English, Punjabi, Telugu

Key responsibilities

As an Easy Blended Process, your work will include:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Compensation: ₹15,000 – ₹22,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Marathi, Gujarati, Bengali, Hindi, Kannada, Tamil, Malayalam, English, Punjabi, Telugu

Quick facts

• Job location: Airoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | 10:00 AM - 7:00 PM One Rotational off
• Vacancies: 30
• Work mode: Office-based
• Job type: Full time
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.