Email & Customer Service Fresher 18...

Directsource is looking for an Email & Customer Service Fresher 18... to join its team in Ghansoli, Mumbai. The pay goes up to ₹25,000/month. There are 30 open positions. Great for first-time job seekers.

In the employer’s words

*Opening For Blended Process (50% Email 50% Voice ) Sleep Company ( Payroll) Digha Location**Hsc/Gradaute Fresher/Experience On Paper**Salary Fresher 18000 Inhand/Experience 23000- 25000 Inhand Depends On Interview**Shift Rotational Any 9Hrs Between 9Am-9Pm 1 Rotational Weekoff**Excellent English Communication Required V5 Quality**Salary Sta. Languages : English

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll log every interaction and its outcome in the support system.

Compensation

The salary for this role is ₹18,000 – ₹25,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English

Quick facts

• Job location: Ghansoli, Mumbai, Maharashtra
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time

Apply today and take the next step in your career with Directsource.