Email And Voice Blended Process

A new Email And Voice Blended Process role is open at Directsource, Airoli, Mumbai. You can earn up to ₹19,000/month. There are 30 open positions.

Employer’s description

Opening For Hdfc Ib Blended ( 50 Inbound 50 Email ) Pilot Batch (Airol Location) Hsc & Graduate Fresher Or Experience Both Can Apply.Shift Timing : 9.30 To 6.30 & 10 To 7. .With Rotational Offfresher Salary 15K In Hand Experience 17K In Hand Ctc 22K.With Pf 19K In Hand 22K Ctc Without Pf Average English Required V3. Salary Starts From Day One.Salary Date Is 1St Of Every Month.Pick Drop Facility From Airoli Station. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and patient

Compensation

The salary for this role is ₹15,000 – ₹19,000 per month.

Job details

• Job location: Airoli, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 30
• Employment type: Full time
• Work mode: Office-based
• Shift: 09:30 am - 6:30pm | Monday to Saturday

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