Email Process For Freshers

Directsource has an opening for an Email Process For Freshers based in Airoli, Mumbai. Salary is up to ₹22,000/month. 20 candidates will be hired for this role.

In the employer’s words

Blended Process For Email Or Calling Inbound Process. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and patient

Roles and responsibilities

As an Email Process For Freshers, your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.

Compensation

Compensation: ₹15,000 – ₹22,000 per month.

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 20

Apply today and take the next step in your career with Directsource.