Hindi Marathi Associate

Start your next role as a Hindi Marathi Associate with Directsource in Bhandup West, Mumbai. 11 candidates will be hired for this role. The pay goes up to ₹15,000/month.

Note from the employer

Customer Service. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and polite

Quick facts

• Job location: Bhandup West, Mumbai, Maharashtra
• Employment type: Full time
• Work type: On-site
• Vacancies: 11
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.