Idfc- Collection Process

A new Idfc- Collection Process role is open at Directsource, Ghansoli, Mumbai. The team is filling 10 vacancies. Salary is up to ₹13,000/month.

In the employer’s words

Opening For Idfc Collection Process In Ghansoli Mbp Location Fresher Experience With Average Communication Required Qualification-Hsc Passsalary-13K In Hand Week Off- Rotational Off Timing -9:30Am 7:00Pm10 Minutes Walking Distance From Ghansoli Station Max Age-40. Languages : Marathi, Hindi, English

Salary and benefits

Salary: ₹10,000 – ₹13,000 per month, based on skills and experience.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• Freshers can apply
• Languages: Marathi, Hindi, English

Position details

• Location: Ghansoli, Mumbai, Maharashtra
• Openings: 10
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 7 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.