Inbound Customer Service Fresher 16...

Directsource is looking for an Inbound Customer Service Fresher 16... to join its team in Thane, Mumbai. Salary is up to ₹18,000/month. The team is filling 30 vacancies.

Note from the employer

Opening For *Inbound Customer Service (Agilous)* In Thane Waghle*Average To Good English Communication Required*Hsc Fresher Or Experience Both Can Apply.*Salary 16000-18000*Shift Timing - 7Am To 4Pm 1Pm To 10 Pm.One Rotational Off*Bengali/Kannada/Hindi Candidate Required*. Languages : English

Salary and benefits

Compensation: ₹16,000 – ₹18,000 per month.

Key responsibilities

As an Inbound Customer Service Fresher 16..., your work will include:

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• A polite, patient attitude

Position details

• Location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Work type: On-site
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.