Inbound Customer Service Freshers G...

Looking for an Inbound Customer Service Freshers G... role in Thane, Mumbai? Directsource is hiring now. The pay goes up to ₹18,000/month. There are 30 open positions.

In the employer’s words

*Opening For One Assist Inbound Customer Service Process ( Pick Drop Facility From Thane Station**Above Average To Good English Communication Required( V3 Plus To V4 Quality Fresher Will Do. Salary 16000 To 18000 Inhand* 12Th Pass.*Shift Day Rotational Of 9 Hours . One Rotational Off.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Compensation

The salary for this role is ₹16,000 – ₹18,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Active listening, Verbal communication, CRM tools and Hindi and English
• Good English
• Freshers can apply

Job details

• Work location: Thane, Mumbai, Maharashtra
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

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