Inbound Customer Service

Directsource has an opening for an Inbound Customer Service based in Airoli, Mumbai. Salary is up to ₹30,000/month. 20 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Opening For Jlr Outbound Lead Generation Calling Process ( Airoli Location 10 Min From Station)Graduation Excellent Super English Communication ( Versant 6 Quality) Min 1 Years Experience In Bpo Voice Calling Sales Process On Paperday Rotational Shift . One Rotational Off. Salary Starts From Day One . Salary Date Is 1St Of Every Month Salary Up To 40000 Ctc.

What the job involves

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.

Pay and perks

You will be paid ₹15,000 – ₹30,000 per month.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Active listening and Hindi and English
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Quick facts

• Work location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 20

Apply today and take the next step in your career with Directsource.