Inbound Customer Service

Directsource has an opening for an Inbound Customer Service based in Bhandup, Mumbai. You can earn up to ₹19,000/month. No experience? You can still apply. The team is filling 30 vacancies.

In the employer’s words

Opening For Jsw Paints Inbound Calling Processgraduate Fresher - Good English Required Or Telugu Hsc Passed Required Salary 19000/-Shift Timing- 9:00Am To 6Pm 10:00 Am To 7Pm Rotational Weekofflocation -Bhandup 10 Min Walking Distance From Station / Only 2 Vacancies Are There. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and calm under pressure

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Pay and perks

Salary: ₹19,000 per month, based on skills and experience.

Job at a glance

• Location: Bhandup, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Openings: 30
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Directsource today.