Inbound Customer Service Plus Cross...

Directsource wants to bring on an Inbound Customer Service Plus Cross... for its Thane, Mumbai team. 30 candidates will be hired for this role. Salary is up to ₹22,000/month.

Note from the employer

Opening For Calling Process : Thane Kasarvadavali 45 Min.(Pick Up And Drop Facility Available From Thane Station).*Process : Yes Bank Inbound Customer Service Plus Cross Sales Process.Need Graduate Fresher, Exp With V4 Very Good Communication Skills*Salary : 18000 To 22000 In-Hand Plus Pf Plus Incentives.(Salary Date 1St Of Every Month). Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary and benefits

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Day-to-day work

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Open to freshers
• Graduate or equivalent
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are polite and calm under pressure

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Shift: Day Rotational Shift.... One Rotational off
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.