International Bpo Executive

Join Directsource as an International Bpo Executive in Airoli, Mumbai. The pay goes up to ₹22,000/month. Freshers can apply. 30 candidates will be hired for this role.

Employer’s description

*Opening For Inbound Healthcare Voice Process Wipro Airoli Location**Hsc/Graduate Fresher Candidate Wd Bpo Experience On Paper Wil Be Preffered**Salary 22000 Inhand Approx+Night Shift Allowance Upto 3000**Shift Night Rotational 2 Rotational Weekoff**Excellent English Communication V5 Quality Required**Salary Starts From Day One. Age Max 30*. Languages : English

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Night shift
• Languages: English
• Someone patient and customer-first

What you get

You will be paid ₹19,000 – ₹22,000 per month.

Job details

• Work location: Airoli, Mumbai, Maharashtra
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Directsource.