International Chat Process Fresher ...

Directsource is hiring an International Chat Process Fresher ... in Airoli, Mumbai. There are 30 open positions. Salary is up to ₹27,000/month.

Employer’s description

*Taskus_Uber. Opening For Blended Process (50% Chat 50% Email) Airoli Location**Hsc Fresher/Experience Minimum 1Yr Of Chat/Email On Paper Required**Salary Fresher 25000 Ctc/Experience 30000 Ctc**Shift 24/7 Any 9Hrs 2 Rotational Weekoff**Excellent English Communication Required V5 Quality**Salary Starts From Day One*. Languages : English

Pay and perks

You will be paid ₹22,000 – ₹27,000 per month.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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