International Inbound Process Salar...

Directsource has an opening for an International Inbound Process Salar... based in Vikhroli, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹51,000/month.

Note from the employer

*Opening For International Inbound Voice Proces Vikhroli Location**Hsc/Graduate With 1-3Yrs Plus Bpo Experience On Paper In Voice(Strong Bgv)**Salary* Upto 51000 Inhand*Shift Night Rotational 2 Rotational Weekoff**Excellent English Communication V6 Quality Required**Salary Starts From Day One. Max Age 45.Home Pick Home Drop Availa. 1 - 2 Years Experience Compulsory. | Languages : English

What the job involves

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

What you get

You will be paid ₹40,000 – ₹51,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone calm under pressure and polite

Quick facts

• Location: Vikhroli, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Work from office
• Working hours: 24/7 any 9 hours shift ||| 2 rotational off
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.