International Non Voice Customer Se...

Start your next role as an International Non Voice Customer Se... with Directsource in Vashi, Mumbai. 30 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹15,000/month.

In the employer’s words

. Opening For Inbound Customer Service Process (Non Voice) International Vashi Location**Hsc With 6 Mnths Bpo Experience On Paper/Graduate Fresher**Salary 14500/ Inhand**Shift Between 5.30Pm-3.30Am Sat Sun Fix Off**Excellent English Communication Required V4-V5 Quality**Salary Starts From Day One. Age Max 38 Yrs*.

What you get

The salary for this role is ₹14,500 – ₹15,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with CRM tools, Hindi and English, Complaint handling, Typing speed
• Good English
• Freshers can apply
• You are customer-first and calm under pressure

Job details

• Work location: Vashi, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Working hours: 5.30pm-3.30am Saturday Sunday fix off
• Openings: 30

Click Apply to send your profile to Directsource. It takes less than a minute.