Kyc Verification Calling

Directsource has an opening for a Kyc Verification Calling based in Bhandup West, Mumbai. 20 candidates will be hired for this role. You can earn up to ₹17,000/month.

In the employer’s words

Simple Customer Kyc Verification Calling Process. Type : Domestic, Outbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What you get

The salary for this role is ₹14,000 – ₹17,000 per month.

Eligibility

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam and Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone polite and patient

Roles and responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.

Position details

• Work location: Bhandup West, Mumbai, Maharashtra
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.