Lead Generation Process

Start your next role as a Lead Generation Process with Directsource in Thane, Mumbai. You can earn up to ₹25,000/month. Freshers can apply. 20 candidates will be hired for this role.

In the employer’s words

Opening For Inbound Customer Service Process(Mm) Waghle Estate Thane Locationgraduate With 1Yr Experience On Paperonly Tamil,Kannada (Fluent) Lingual Candidate With Excellent English Commssalary Upto 18500 Inhand 23000 Ctcshift 9.30Am-6.30Pm Sunday Fixed Weekoffexcellent English Communication V5 Quality Requiredsalary Starts From Day One. Pick Drop Facility Available From Thane Station. Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi and Punjabi
• Basic English
• Freshers can apply
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone patient and polite

What you get

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Position details

• Work location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 20
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Directsource today.