Opening In Customer Service

Directsource wants to bring on an Opening In Customer Service for its Thane, Mumbai team. There are 30 open positions. Freshers can apply. The pay goes up to ₹18,000/month.

In the employer’s words

Opening For *Inbound Customer Service (Agilous)* In Thane Waghle*Average To Good English Communication Required*Hsc Fresher Or Experience Both Can Apply.*Salary 16000-18000*Shift Timing - 7Am To 4Pm 1Pm To 10 Pm.One Rotational Off*Bengali/Kannada/Hindi Candidate Required*. Languages : Bengali, Kannada, English

What you get

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Key responsibilities

As an Opening In Customer Service, your work will include:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Kannada
• Good English
• Freshers can apply
• Languages: Bengali, Kannada, English

Job at a glance

• Work location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Directsource today.