Outbound Calling Process.

Directsource is looking for an Outbound Calling Process. to join its team in Thane, Mumbai. Salary is up to ₹20,000/month. Great for first-time job seekers. There are 10 open positions.

Employer’s description

Opening For Outbound Process (Retention) (Tt) Waghle Estate Ashar It Park Thane Locationhsc With Min 6 Mnths Experience On Paper/ Graduate Fresherlingual Candidate Fluency In Tamil Telugu Kannada Or Malayalam Along With English And Hindisalary 16000 Inhand 20000 Ctcshift 9.30Am-6.30Pm Or 10Am-7Pm 1Rotational Weakoffgood English Communication Required V4 Qualitysalary Starts From Day One Pick Drop Available From Thane Station. Languages : English, Hindi, Kannada, Telugu, Tamil, Malayalam

Salary

The salary for this role is ₹16,000 – ₹20,000 per month.

Requirements

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Kannada, Malayalam, Tamil, Telugu
• Good English
• Freshers can apply
• Languages: English, Hindi, Kannada, Telugu, Tamil, Malayalam
• Someone customer-first and patient

Your responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Job at a glance

• Job location: Thane, Mumbai, Maharashtra
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site
• Openings: 10
• Employment type: Full time

Ready to start? Upload your resume and apply to Directsource today.