Pure Customer Service Calling

Directsource is hiring a Pure Customer Service Calling in Thane, Mumbai. The team is filling 20 vacancies. Salary is up to ₹18,000/month. No experience? You can still apply.

Note from the employer

Simple Customer Service Calling For Inbound Process. Type : Domestic, Inbound

Salary and benefits

You will be paid ₹16,000 – ₹18,000 per month.

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Domestic, Inbound
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• You are calm under pressure and customer-first

Position details

• Location: Thane, Mumbai, Maharashtra
• Work type: On-site
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 20

Ready to start? Upload your resume and apply to Directsource today.