Pure Customer Service

Looking for a Pure Customer Service role in Airoli, Mumbai? Directsource is hiring now. You can earn up to ₹15,000/month. The team is filling 30 vacancies. No experience? You can still apply.

In the employer’s words

*Opening For Boi Customer Service Calling.* (*Airoli Location* ) *Graduation With Results* *Fresher Can Apply.* *Fresher Salary 15000K In Hand Shift : Rotational Shift (Day For Females & Male Night Shift Included) Rotational Off.* *Average English Required V3 Quality Salary Starts From Day One. Salary Date Is 1St Of Every Month. Pick Drop F. Languages : English

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Eligibility

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with English
• Good English
• Freshers can apply
• Night shift
• Languages: English
• A customer-first, patient attitude

Pay and perks

Salary: ₹14,800 – ₹15,000 per month, based on skills and experience.

Position details

• Work location: Airoli, Mumbai, Maharashtra
• Work type: Work from office
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Directsource.