Pure Inbound Customer Service

A new Pure Inbound Customer Service role is open at Directsource, Rabale, Mumbai. The team is filling 30 vacancies. Great for first-time job seekers. The pay goes up to ₹19,000/month.

Note from the employer

*Saraswat Bank**Customer Service Voice Inbound/Outbound* *Rabale Location Walkable From Station**Graduate Freshers**Salary - 15 K In Hand* Natsaverage English Required - Marathi Language Required *Experience*- *Hsc + 6 Months Experience - 19.5 K**1 Gujarati Required**Rotational Shift- Girls- 8Am To 8Pm L* *Boys -24*7 Rotational**Night. Languages : English

What you will do

As a Pure Inbound Customer Service, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English

Pay and perks

Salary: ₹15,000 – ₹19,000 per month, based on skills and experience.

Job at a glance

• Location: Rabale, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Click Apply to send your profile to Directsource. It takes less than a minute.