Pure Inbound Customer Service Job

Looking for a Pure Inbound Customer Service Job role in Airoli, Mumbai? Directsource is hiring now. The pay goes up to ₹25,000/month. The team is filling 30 vacancies.

Employer’s description

Bpo Telecaller Needed For Simple Telecalling. Very Easy Se;Ection. Salary Upto 25000. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are polite and customer-first

What the job involves

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Location: Airoli, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Work mode: Work from office

Ready to start? Upload your resume and apply to Directsource today.