Reminder Calling Process Bpo

Join Directsource as a Reminder Calling Process Bpo in Bhandup West, Mumbai. 10 candidates will be hired for this role. Freshers can apply. The pay goes up to ₹15,000/month.

In the employer’s words

Opening For Hdfc Life Insurance Reminder Process Min Hsc Passed Hindi Marathi Candidate Requiredsalary -14000 Net(Girls) -13800 Net (Boys)Shift -9.30 Am To 6.30 Pm Week Off - All Sunday Offeasy Selection Location Bhandup 10 Min Walking Distance From Station. Type : Outbound, Domestic, Sales | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

Salary: ₹13,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Kannada, Malayalam, Marathi
• Basic English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• You are patient and polite

Quick facts

• Location: Bhandup West, Mumbai, Maharashtra
• Vacancies: 10
• Work mode: On-site
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Directsource.