Simple Collection Process Fresher 1...

Directsource wants to bring on a Simple Collection Process Fresher 1... for its Thane, Mumbai team. There are 30 open positions. Freshers can apply. The pay goes up to ₹17,000/month.

Note from the employer

*Opening For Outbound Collection Process (Ic) Waghle Estate Ashar It Park Thane Location**Hsc/Graduate Fresher/ Experience With 6 Mnths On Paper**Salary Fresher 14500 Inhand 18000 Ctc Experience 16000 Inhand 20000 Ctc**Shift 9Am-6Pm 1Rotational Weakoff**Good English Communication Required V4 Quality**Salary Starts From Day One. Pick Drop Faci. Languages : English

Pay and perks

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with English
• Good English
• Freshers can apply
• Languages: English
• A customer-first, polite attitude

Position details

• Work location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.