Simple Customer Service 16K Fresher...

A new Simple Customer Service 16K Fresher... role is open at Directsource, Thane, Mumbai. The team is filling 30 vacancies. The pay goes up to ₹18,000/month. No experience? You can still apply.

Note from the employer

Opening For *Inbound Customer Service (Agilous)* In Thane Waghle*Average To Good English Communication Required*Hsc Fresher Or Experience Both Can Apply.*Salary 16000-18000*Shift Timing - 7Am To 4Pm 1Pm To 10 Pm.One Rotational Off*Bengali/Kannada/Hindi Candidate Required*. Languages : Kannada, Bengali, Marathi, Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Bengali, English, Hindi, Kannada, Marathi
• Basic English
• Freshers can apply
• Languages: Kannada, Bengali, Marathi, Hindi, English
• A polite, patient attitude

What you get

Salary: ₹16,000 – ₹18,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Thane, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work type: On-site
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Directsource.