Simple Customer Service & Lead Gene...

Directsource is looking for a Simple Customer Service & Lead Gene... to join its team in Vashi, Mumbai. There are 30 open positions. Salary is up to ₹21,000/month.

Employer’s description

*Opening For Lead Generation Plus Customer Service Process (Carwale) Vashi Location**Hsc/Graduate Fresher/Experience In Telemarketing Or Customer Service On Paper**Salary Upto 21000 Inhand**Shift 8Am-8Pm (Any 9Hrs) 1 Rotational Weekoff**Excellent English Communication Required V5 Quality**Salary Starts From Day One. Age Max 32*. Languages : English

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English

Salary and benefits

The salary for this role is ₹18,000 – ₹21,000 per month.

Key responsibilities

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.

Job details

• Job location: Vashi, Mumbai, Maharashtra
• Work mode: Office-based
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

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