Simple Customer Service Calling

Start your next role as a Simple Customer Service Calling with Directsource in Rabale, Mumbai. Great for first-time job seekers. The team is filling 20 vacancies. Salary is up to ₹18,000/month.

Note from the employer

Simple Customer Service Calling For Inbound Outbound Process. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Who can apply

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Salary and benefits

You will be paid ₹16,000 – ₹18,000 per month.

Key responsibilities

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Rabale, Mumbai, Maharashtra
• Openings: 20
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Directsource.