Simple Customer Service Calling

A new Simple Customer Service Calling role is open at Directsource, Airoli, Mumbai. The pay goes up to ₹20,000/month. The team is filling 20 vacancies.

Note from the employer

Simple Customer Service Calling For Inbound Process. Type : Inbound, Domestic | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Key responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.

Salary

Salary: ₹16,000 – ₹20,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone customer-first and patient

Job at a glance

• Job location: Airoli, Mumbai, Maharashtra
• Job type: Full time
• Work mode: Work from office
• Vacancies: 20
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Directsource.