Simple Customer Service Calling

Directsource has an opening for a Simple Customer Service Calling based in Airoli, Mumbai. The pay goes up to ₹19,000/month. There are 20 open positions.

Employer’s description

Simple Customer Service Calling For Inbound Process. Type : Domestic, Inbound | Languages : English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Gujarati, Hindi, Inbound, Kannada, Malayalam
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: English, Hindi, Marathi, Punjabi, Kannada, Bengali, Telugu, Tamil, Gujarati, Malayalam
• Someone calm under pressure and customer-first

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Pay and perks

Salary: ₹16,000 – ₹19,000 per month, based on skills and experience.

Job at a glance

• Work location: Airoli, Mumbai, Maharashtra
• Vacancies: 20
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.