Simple Customer Service Fresher 16K

Directsource has an opening for a Simple Customer Service Fresher 16K based in Thane, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹18,000/month. No experience? You can still apply.

Note from the employer

*Opening For One Assist Inbound Customer Service Process ( Thane Majiwada Etpl Tower Location 20 Min From Station Thane ) Pick Drop Facility From Thane Station**Above Average To Good English Communication Required( V3 Plus To V4 Quality Fresher Will Do. Salary 16000 To 18000 Inhand* 12Th Pass.*Shift Day Rotational Of 9 Hours . One Rotati. Languages : English

Salary and benefits

The salary for this role is ₹16,000 – ₹18,000 per month.

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• A patient, polite attitude

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets.

Job details

• Location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Directsource.