Simple Customer Service Fresher 16K

Looking for a Simple Customer Service Fresher 16K role in Thane, Mumbai? Directsource is hiring now. The pay goes up to ₹18,000/month. The team is filling 30 vacancies.

Employer’s description

Opening For *Outbound Customer Service (Agilous)* In Thane Waghle*Average To Good English Communication Required*Hsc Fresher Or Experience Both Can Apply.*Salary 16000-18000*Shift Timing - 7Am To 4Pm 1Pm To 10 Pm.One Rotational Off*Bengali/Kannada/Hindi Candidate Required*.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Compensation

You will be paid ₹16,000 – ₹18,000 per month.

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: CRM tools, Typing speed, Active listening, Hindi and English
• Good English
• Freshers can apply
• You are patient and calm under pressure

Job details

• Work location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30

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