Simple Customer Service Fresher 16K...

Join Directsource as a Simple Customer Service Fresher 16K... in Thane, Mumbai. Salary is up to ₹18,000/month. The team is filling 30 vacancies.

Note from the employer

Opening For *Outbound Customer Service (Agilous)* In Thane Waghle*Average To Good English Communication Required*Hsc Fresher Or Experience Both Can Apply.*Salary 16000-18000*Shift Timing - 7Am To 4Pm 1Pm To 10 Pm.One Rotational Off*Bengali/Kannada/Hindi Candidate Required*. Languages : English

Salary

The salary for this role is ₹16,000 – ₹18,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of English
• Good English
• Freshers can apply
• Languages: English
• A polite, calm under pressure attitude

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.

Quick facts

• Work location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with Directsource.