Simple Customer Service Fresher 16K

Looking for a Simple Customer Service Fresher 16K role in Thane, Mumbai? Directsource is hiring now. The pay goes up to ₹18,000/month. The team is filling 30 vacancies.

Note from the employer

Opening For *Outbound Customer Service (Agilous)* In Thane Waghle*Average To Good English Communication Required*Hsc Fresher Or Experience Both Can Apply.*Salary 16000-18000*Shift Timing - 7Am To 4Pm 1Pm To 10 Pm.One Rotational Off*Bengali/Kannada/Hindi Candidate Required*. Languages : Hindi, English

What you get

Compensation: ₹16,000 – ₹18,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Position details

• Job location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 30
• Job type: Full time

Apply today and take the next step in your career with Directsource.