Simple Customer Service Freshers Ge...

Directsource is hiring a Simple Customer Service Freshers Ge... in Kanjur Marg, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹12,000/month. No experience? You can still apply.

Employer’s description

*Opening For Pfa (Appointment Fixing Process) Inbound Customer Service Process ( Kanjur Marg 2 Min Walkin From Station)**Hsc Required With Average English Communication* Fresher Experience Both Will Do(*Experience Documents Not Required*)Shift Timing 9:30 To 7Pm One Rotational Week Offsalary 12000 Inahnd*Easy Selection*. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹11,000 – ₹12,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Job details

• Location: Kanjur Marg, Mumbai, Maharashtra
• Openings: 30
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Directsource reviews applications regularly.