Simple Customer Service Freshers Ge...

Looking for a Simple Customer Service Freshers Ge... role in Airoli, Mumbai? Directsource is hiring now. No experience? You can still apply. 30 candidates will be hired for this role. You can earn up to ₹20,000/month.

Note from the employer

*Opening For Magma Inbound Customer Service Process Airoli Location. Graduate Fresher Or Experience Both Can Apply Shift : 9.30Am To 6.30Pm & 10Am To 7Pm.With Rotational Week Off Above Average English V3 Quality To V4 Quality Required. Salary Start From Day One. Salary Date Is 1St Of Everymonth Pick Drop Facility From Airoli Station. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Salary

You will be paid ₹15,000 – ₹20,000 per month.

What you will do

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are patient and polite

Job details

• Location: Airoli, Mumbai, Maharashtra
• Work type: Work from office
• Openings: 30
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Directsource today.