Simple Customer Service Graduate Fr...

Looking for a Simple Customer Service Graduate Fr... role in Rabale, Mumbai? Directsource is hiring now. Great for first-time job seekers. The pay goes up to ₹18,000/month. 30 candidates will be hired for this role.

Employer’s description

*Saraswat Bank**Customer Service Voice Inbound/Outbound* *Rabale Location Walkable From Station**Graduate Freshers**Salary - 15 K In Hand* Napsaverage English Required - Marathi Language Required *Rotational Shift- Including Night Shifts For Males - Night Allowance 80 Per Shift*. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Requirements

• Freshers are welcome to apply
• Education: Graduate
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are patient and polite

What you get

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Job at a glance

• Work location: Rabale, Mumbai, Maharashtra
• Timings: Rotational shift- Include Night shift
• Vacancies: 30
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Click Apply to send your profile to Directsource. It takes less than a minute.